Friday 1 November 2013

Repairs at Gatwards of Hitchin

We are often asked if we handle jewellery & watch repairs and, of course, repairs form a large part of our business. People have trusted Gatwards to repair their precious items for over 250 years! Although we used to be clock & watch makers, we no longer have our own workshops and as so many different skills are required today, we prefer to send our repairs to the appropriate specialist.   

Most of our repairs are collected and delivered by hand twice a week, so a simple soldering job or replacing & re-sealing a watch battery will usually be returned to us in 10-14 days. All jewellery repairs are returned cleaned & polished.

Something more complex such as completely remodelling a ring or finding a matching stone will take considerably longer. We can always obtain an estimate for you.

Most watches are repaired by qualified watchmakers in our local workshop. If we have to return a watch to the manufacturer, the repair can take much longer.

If you are unsure of what needs to be done to a piece of jewellery or a watch, bring it in to let us see it and we will be able to advise you on the appropriate course of action.